Field Application Engineer

Overview

We are seeking a FAE who can support our customers in the implementation of Elliptic Labs’ AI Virtual Smart Sensor technology. The FAE role is a critical and very visible one and is responsible for prototype implementation through production projects, as well as delivering pre & post-sales support.

Elliptic Labs is a software company that develops world-leading, ultrasound-based machine-learning algorithms for touchless-gesture, proximity, and presence sensing. The algorithms are designed to run on small, low-power embedded systems and are used to deliver innovative user experiences on smartphones, laptops, and IoT-devices. Today, software from Elliptic Labs is deployed in hundreds of millions of devices around the world. Learn More.

Primary Responsibilities

• Provide system-level technical support to customers during all phases of customer’s product development
• Provide system integration for both Windows- and Linux-based laptop systems
• Training and maintenance of Elliptic Labs’ AI Virtual Smart Sensor Platform using Elliptic Labs’ MLaaS tools, and to also maintain its build and release process
• Provide technical onsite support, demonstrations, training, installations, and troubleshooting
• Analyze customer’s technical requirements, direction, and needs
• Present products and solutions to existing and prospective customers (including live demonstrations of our products and presentations to groups)
• Work closely with the sales team to close new business opportunities

Desired Skills & Experience

• BS or MS degree with an Electrical Engineering or Software Engineering background
• Chinese & English language skills desired
• Working experience with analog and digital design
• Understanding of audio and acoustics
• Experience with Windows, especially with Windows Sensor and Audio framework
• Ability to debug portable devices via ADB, Linux tool, and Windows tools
• Strong communication and coordination skills

 
Please send your resume and cover letter to: [email protected]