Field Application Engineer
Overview
We are seeking a FAE who can support our customers in the implementation of Elliptic Labs’ AI Virtual Smart Sensor technology. The FAE role is a critical and very visible one and is responsible for prototype implementation through production projects, as well as delivering pre & post-sales support.
Elliptic Labs is a software company that develops world-leading, ultrasound-based machine-learning algorithms for touchless-gesture, proximity, and presence sensing. The algorithms are designed to run on small, low-power embedded systems and are used to deliver innovative user experiences on smartphones, laptops, and IoT-devices. Today, software from Elliptic Labs is deployed in hundreds of millions of devices around the world. Learn More.
Primary Responsibilities
- Provide system-level technical support to customers during all phases of customer’s product development and manufacturing
- Travel to the customer site (international and domestic) as needed to provide technical support, demonstrations, training, installations, and troubleshooting
- Analyze customers’ technical requirements, direction, and needs
- Present products and solutions to existing and prospective customers (this includes live demonstrations of our products and presentations to groups)
- Work closely with the sales team to close new business opportunities
Desired Skills & Experience
- BS or MS degree with an Electrical Engineering-, Computer Science-, or Telecommunication Engineering-related background
- At least 2 years’ work experience supporting software development/application in C/C++ or Python
- Experience with Android (especially Android multimedia or Sensor framework)
- Ability to debug portable devices via ADB, Linux tool, and Windows tools
- Experienced with customer support both on pre-sales and project support
- Participation in a design win supporting Huawei or Lenovo is a big plus
- Experience with digital signal processing
- Understand audio and acoustics
- Understand audio analog and digital design
- Experience with sensor integration and architecture is a plus
- Chinese & English language skills desired
- Strong communication and coordination skills
Please send your resume and cover letter to: [email protected]